Privacy Policy

DisasterFree, LLC dba Prosrver (“Prosrver”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information. It also explains your rights under California law, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. INFORMATION WE COLLECT We may collect the following categories of personal information: – Identifiers (name, email address, IP address) – Customer Records (billing address, payment information) – Internet Activity (browsing history, cookies, interactions) – Geolocation Data (approximate location via IP) – Professional Information (job title, company, bar number) – Audio/Visual Data (phone call recordings with consent) – Inferences from data used to create profiles

2. SOURCES OF INFORMATION We collect data: – Directly from you (via web forms, phone, email, job orders) – Automatically (via cookies, usage data, analytics tools) – From third parties (e.g., payment processors, marketing tools)

3. USE OF PERSONAL INFORMATION We use your data to: – Provide and improve our services – Process payments – Communicate with you (including marketing) – Comply with legal obligations – Prevent fraud and abuse

4. DISCLOSURE OF PERSONAL INFORMATION We may share your data with: – Service providers and subcontractors to fulfill orders – Legal authorities when required by law or subpoena – Affiliates and vendors (e.g., process servers, data providers) We do NOT sell your personal information.

5. YOUR RIGHTS UNDER CALIFORNIA LAW You have the right to: – Know what personal information we collect – Access and request a copy of your data – Correct inaccurate information – Request deletion of your data – Limit use of sensitive personal information – Opt out of data sharing or profiling – Designate an authorized agent for requests To exercise any of your rights, email info@prosrver.com or call 949-431-6872.

6. VERIFICATION PROCESS We verify identity before processing any privacy requests using information you’ve provided (e.g., name, email, job ID). We respond to valid requests within 45 days.

7. COOKIES AND TRACKING TECHNOLOGIES We use cookies and analytics tools (like Google Analytics) for: – Site functionality and personalization – Advertising and marketing – Performance analysis You can manage cookie preferences in your browser settings.

8. DATA SECURITY We use secure servers and encryption to protect your data. However, no system is 100% secure. We urge you to safeguard your passwords and access credentials.

9. DATA RETENTION We retain your information only as long as necessary to fulfill business or legal obligations. Retention periods depend on the data category and legal requirements.

10. CHILDREN’S PRIVACY Our services are not directed to children under 16. We do not knowingly collect information from minors.

11. DO NOT TRACK We do not respond to Do Not Track signals due to lack of industry standardization.

12. CHANGES TO THIS POLICY We may update this policy periodically. Material changes will be posted with a new effective date.

13. CONTACT INFORMATION For any privacy-related concerns, please contact: Email: info@prosrver.com Mail: Prosrver, 28202 Cabot Road, Suite 300 Laguna Niguel, Ca 92677 Phone: 949-431-6872